P5.1 Personal information is accessed only by authorized personnel
Grants identified and authenticated data subjects the ability to access their stored personal information for review and, upon request, provides physical or electronic copies of that information to data subjects to meet .
5
artefacts
0
held by a system
4
at each review
hard
to go live
Data governance / DLP tooling
where the evidence lives
teal = a system already holds it · olive = produced at each review
system holds itEvidence a system already holds
none for this control
periodic reviewEvidence produced at each review
- Evidence of identification and authentication of the data subject before information is released · Identity provider / directory
- Records of requests received in the period, with the date received, the date responded and the content provided · Data governance / DLP tooling
- Evidence the response covers all systems holding the individual's personal information, not only the primary one · Data governance / DLP tooling
- Evidence of the handling of requests that are denied, including the reason and its communication to the data subject · Data governance / DLP tooling
governing documentDocuments that govern the control
- The process for receiving and responding to data subject access requests, including timescales · Policy repository / GRC workspace
First move
This control is evidenced by people and documents, not systems. Put the document under version control with an owner and review date, and log each review as a record with reviewer and date. Do not try to automate it.
Common gaps auditors find
- Search performed manually and dependent on who searches, so completeness cannot be demonstrated
- Identity verification weak or absent, which turns the access right into a disclosure vulnerability
- Requests handled outside any tracked process, so timeliness cannot be evidenced
- Denials issued with no recorded basis and no communication of the reason
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheetP4.3 Personal information is securely disposed of · P5.2 Corrections to personal information are processed timely