§1798.105 Right to Delete Personal Information
Consumers have the right to request deletion of PI a business has collected from them. Upon receipt of a verifiable request, the business shall delete the PI from its records and direct service providers, contractors, an
5
artefacts
1
held by a system
0
at each review
hard
to go live
Document repository
where the evidence lives
teal = a system already holds it · olive = produced at each review
system holds itEvidence a system already holds
- Deletion request log with timestamps and outcomes · SIEM / log platform
periodic reviewEvidence produced at each review
none for this control
governing documentDocuments that govern the control
- Deletion request intake mechanism (web form, toll-free number) · Document repository
- Verification procedures · Policy repository / GRC workspace
- Service provider/contractor/third party deletion instructions and confirmations · Vendor register / contract repository
- Documented exception application with legal basis · Document repository
First move
Mostly documents and reviews. Pull the 1 system-held artefact from your SIEM / log platform on a schedule; put the documents under version control with an owner and review date, and log each review as a dated record with a named reviewer.
Common gaps auditors find
- No downstream deletion notifications
- Exceptions applied without documented basis
- 45-day response window exceeded
- Backup deletion not addressed
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheet§1798.100(d) Contractual Requirements for Third Parties, Service Providers, and Contractors · §1798.106 Right to Correct Inaccurate Personal Information