A3.3.2 Annual review of hardware and software technologies
Hardware and software technologies must be reviewed every 12 months at a minimum to confirm whether they continue to satisfy the PCI DSS needs of the organization. Applicability: the process includes a plan to remediate any technology that no longer meets those requirements, up to replacing it where appropriate. Related PCI DSS requirements 2, 6 and 12. Guidance: consider vendor support status, firmware currency and vendor changes to products or processes. Applies only to designated entities. Objective under the customized approach: not eligible for the customized approach; only the defined approach can be used.
Source: PCI DSS v4.0.1, A3.3.2. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open PCI DSS v4.0.1 in the compliance library.
Version 4.0.1 is the active version; 4.0 has been retired. Appendix A1 applies only to multi-tenant service providers, A2 only to card-present POS POI terminals that still use SSL or early TLS, and A3 only when a payment brand or acquirer requires it. Which requirements apply to you follows your validation type.
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
none for this control
periodic reviewEvidence produced at each review
- Annual technology review report · Document repository
- Firmware version currency report · Document repository
governing documentDocuments that govern the control
- Hardware and software inventory with vendor support and end-of-life dates · Vendor register / contract repository
- Remediation or replacement plans for non-compliant technologies · Policy repository / GRC workspace
First move
Common gaps auditors find
- Review done but no remediation plan for end-of-life items
- Firmware and embedded devices left out of the review
- Review older than 12 months
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheetA3.3.1.1 Prompt response to critical security control failures · A3.3.3 Quarterly review that BAU activities are followed