EvidenceSheet

A3.3.1 Prompt detection and alerting of critical security control failures

Failures of critical security control systems must be detected, alerted on and addressed promptly, covering, as a minimum, failures of: IDS/IPS; network security controls; anti-malware solutions; FIM; logical access controls; physical access controls; any segmentation controls in use; audit logging mechanisms; tools that automatically review audit logs; and tools that automatically review code, where used. Related PCI DSS requirements: all twelve. Guidance: a typical failure is a control stopping or not working as intended, such as a firewall losing its rules or going offline. Applies only to designated entities. Objective under the customized approach: not eligible for the customized approach; only the defined approach can be used. Future-dated (bullets on automated audit log review mechanisms and on automated code review tools, where used): treated as a best practice up to 31 March 2025 and mandatory since then; the other bullets are already required.

Source: PCI DSS v4.0.1, A3.3.1. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open PCI DSS v4.0.1 in the compliance library.

Version 4.0.1 is the active version; 4.0 has been retired. Appendix A1 applies only to multi-tenant service providers, A2 only to card-present POS POI terminals that still use SSL or early TLS, and A3 only when a payment brand or acquirer requires it. Which requirements apply to you follows your validation type.

5
artefacts
3
held by a system
0
at each review
easy
to go live
SIEM / log platform
where the evidence lives
teal = a system already holds it · olive = produced at each review. To go live: easy when half or more of the artefacts are already held by a system, moderate from a quarter to a half, hard below a quarter.

These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.

system holds itEvidence a system already holds

  • Monitoring or SIEM alert configuration for each control type · SIEM / log platform
  • Sample control-failure alerts (e.g. FIM agent down, IDS offline) · SIEM / log platform
  • Alert routing and on-call records · SIEM / log platform

periodic reviewEvidence produced at each review

none for this control

governing documentDocuments that govern the control

  • Critical security control inventory mapped to failure alert rules · Policy repository / GRC workspace
  • Health monitoring for automated log review and code review tools · Policy repository / GRC workspace

First move

Automate the pull from your SIEM / log platform. Retention and alert rules exported from the SIEM; review evidence is the closed-alert record with reviewer and time.

Common gaps auditors find

Do this for your whole sheet

Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.

Build my evidence sheet

A3.2.6.1 Response procedures for attempted removal of cleartext PAN · A3.3.1.1 Prompt response to critical security control failures