9.4.4 Management approval for media leaving facility
Management must approve every movement of media with cardholder data outside the facility, including media handed out to individuals. The guidance explains that without firm approval before media leaves secure areas, it may not be tracked or protected and its whereabouts may be lost. Applicability: the approver should hold sufficient management authority to grant the approval, but their job title does not have to include the word manager. Objective under the customized approach: media stays inside a facility unless accountable personnel approve its removal.
Source: PCI DSS v4.0.1, 9.4.4. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open PCI DSS v4.0.1 in the compliance library.
Version 4.0.1 is the active version; 4.0 has been retired. Appendix A1 applies only to multi-tenant service providers, A2 only to card-present POS POI terminals that still use SSL or early TLS, and A3 only when a payment brand or acquirer requires it. Which requirements apply to you follows your validation type.
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
none for this control
periodic reviewEvidence produced at each review
- Signed or system-recorded approvals matched to entries in the off-site tracking log · SIEM / log platform
- Records of media distributed to individuals with approval evidence · Data governance / DLP tooling
governing documentDocuments that govern the control
- Procedure requiring management approval before media leaves the facility · Policy repository / GRC workspace
- List of individuals authorized to approve media movements · Policy repository / GRC workspace
First move
Common gaps auditors find
- Operations staff release backup tapes to the courier without any approval
- Approvals given by staff lacking delegated authority
- Laptops or drives holding cardholder data issued to staff without management sign-off
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheet9.4.3 Securing media sent outside the facility · 9.4.5 Inventory logs of electronic media