EvidenceSheet

3.1.1 Requirement 3 policies and procedures maintained and in use

Every security policy and operational procedure that supports Requirement 3 (protection of stored account data) must be written down, kept current, actively followed in practice, and communicated to every party they affect. The guidance encourages revising these documents promptly whenever processes, technology or business objectives change rather than waiting for a scheduled review cycle. Customized approach objective: personnel involved in storing and protecting account data follow defined expectations, controls and oversight, so the supporting work is repeatable, consistent and matches what management intends.

Source: PCI DSS v4.0.1, 3.1.1. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open PCI DSS v4.0.1 in the compliance library.

Version 4.0.1 is the active version; 4.0 has been retired. Appendix A1 applies only to multi-tenant service providers, A2 only to card-present POS POI terminals that still use SSL or early TLS, and A3 only when a payment brand or acquirer requires it. Which requirements apply to you follows your validation type.

4
artefacts
1
held by a system
1
at each review
moderate
to go live
SIEM / log platform
where the evidence lives
teal = a system already holds it · olive = produced at each review. To go live: easy when half or more of the artefacts are already held by a system, moderate from a quarter to a half, hard below a quarter.

These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.

system holds itEvidence a system already holds

  • Change log linking recent process or technology changes to document updates · SIEM / log platform

periodic reviewEvidence produced at each review

  • Distribution or acknowledgement records showing the documents reached affected staff and third parties · HR system / LMS

governing documentDocuments that govern the control

  • Data protection and cryptography policy covering all Requirement 3 topics, with version history and approval record · Policy repository / GRC workspace
  • Operational procedures for retention, masking, encryption and key management with last-revision dates · Policy repository / GRC workspace

First move

Start with the 1 of 4 artefacts that already live in a system (SIEM / log platform); keep the periodic reviews but log each one as a dated record with a named reviewer.

Common gaps auditors find

Do this for your whole sheet

Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.

Build my evidence sheet

2.3.2 Wireless encryption keys changed on triggers · 3.1.2 Assigned duties for Requirement 3 activities