12.10.2 Annual review and testing of the incident response plan
On a cycle of no more than 12 months, the entity must review its security incident response plan, updating the content where needed, and must test it, with the test covering every element listed in Requirement 12.10.1. The guidance explains that tests can take the form of simulated incidents or table-top exercises involving relevant personnel, and that reviewing how well the simulated response went helps confirm nothing required is missing from the plan. Customized approach objective: the plan stays current and undergoes periodic testing.
Source: PCI DSS v4.0.1, 12.10.2. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open PCI DSS v4.0.1 in the compliance library.
Version 4.0.1 is the active version; 4.0 has been retired. Appendix A1 applies only to multi-tenant service providers, A2 only to card-present POS POI terminals that still use SSL or early TLS, and A3 only when a payment brand or acquirer requires it. Which requirements apply to you follows your validation type.
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
- Annual plan review record and change log · SIEM / log platform
periodic reviewEvidence produced at each review
- Table-top or simulation exercise report · Document repository
governing documentDocuments that govern the control
- Exercise participant list · Document repository
- Test coverage map against the 12.10.1 elements · Document repository
First move
Common gaps auditors find
- Exercise tested only technical containment and skipped brand notification or legal analysis
- Review and test more than 12 months apart
- Lessons from the test not fed back into the plan
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheet12.10.1 Incident response plan ready for activation · 12.10.3 Incident response personnel available 24/7