11.4.4 Correct exploitable findings from penetration tests
Exploitable vulnerabilities and security weaknesses discovered during penetration testing must be corrected: in line with how the entity rates the risk each issue poses, using the Requirement 6.3.1 risk ranking; and with penetration testing repeated to verify that the corrections work. Guidance (good practice): when assessing risk, entities should consider how likely exploitation is and whether other controls reduce the risk, and any weakness showing a PCI DSS requirement is not met should be addressed. Objective under the customized approach: weaknesses and vulnerabilities uncovered when system defenses are tested get mitigated.
Source: PCI DSS v4.0.1, 11.4.4. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open PCI DSS v4.0.1 in the compliance library.
Version 4.0.1 is the active version; 4.0 has been retired. Appendix A1 applies only to multi-tenant service providers, A2 only to card-present POS POI terminals that still use SSL or early TLS, and A3 only when a payment brand or acquirer requires it. Which requirements apply to you follows your validation type.
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
- Remediation tickets or change records for each exploitable finding · Vulnerability scanner / patch tooling
periodic reviewEvidence produced at each review
- Retest report confirming fixes · Vulnerability scanner / patch tooling
- Risk acceptance or compensating control records for anything not fixed · Vulnerability scanner / patch tooling
governing documentDocuments that govern the control
- Penetration test findings register with risk ranking per 6.3.1 and remediation owner · Policy repository / GRC workspace
First move
Common gaps auditors find
- Findings closed on the developer's word with no retest
- Risk rankings for pentest findings not aligned with the 6.3.1 scheme
- Chained low-severity findings dismissed individually despite a combined exploit path
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheet11.4.3 External penetration testing annually and after change · 11.4.5 Annual segmentation penetration testing