What is the most common gap auditors find on GV.OC-02?

Customers as stakeholders not represented

`GV.OC-02` Internal and external stakeholders are understood, and their needs and expectations regarding cybersecurity…

Q: What evidence do auditors commonly ask for on GV.OC-02 Internal and external stakeholders are understood, and their needs and expectations regarding cybersecurity…?

Stakeholder register with cybersecurity interests captured; Internal and external stakeholder communication plan; Workshop notes from stakeholder discovery sessions; Regulator and customer engagement log; Board reporting cadence for cyber matters.

Internal and external stakeholders are understood, and their needs and expectations regarding cybersecurity risk management are understood and considered

Source: NIST CSF 2.0, GV.OC-02. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open NIST CSF 2.0 in the compliance library.

artefacts

held by a system

at each review

hard

to go live

Policy repository / GRC workspace

where the evidence lives

teal = a system already holds it · olive = produced at each review. To go live: easy when half or more of the artefacts are already held by a system, moderate from a quarter to a half, hard below a quarter.

These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.

system holds itEvidence a system already holds

Regulator and customer engagement log · Regulator portal / correspondence

periodic reviewEvidence produced at each review

Workshop notes from stakeholder discovery sessions · Document repository

governing documentDocuments that govern the control

Stakeholder register with cybersecurity interests captured · Policy repository / GRC workspace
Internal and external stakeholder communication plan · Policy repository / GRC workspace
Board reporting cadence for cyber matters · Policy repository / GRC workspace

First move

Mostly documents and reviews. Pull the 1 system-held artefact from your Regulator portal / correspondence on a schedule; put the documents under version control with an owner and review date, and log each review as a dated record with a named reviewer.

Common gaps auditors find

Customers as stakeholders not represented
Stakeholder needs never re-validated
Regulators only contacted in incidents
Internal audit not in the stakeholder map

Do this for your whole sheet

Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.

Build my evidence sheet

GV.OC-01 The organizational mission is understood and informs cybersecurity risk management · GV.OC-03 Legal, regulatory, and contractual requirements regarding cybersecurity - including privacy and civil…