SI-18 Personally Identifiable Information Quality Operations
a. Check the accuracy, relevance, timeliness, and completeness of personally identifiable information across the information life cycle organization-defined frequency; and b. Correct or delete inaccurate or outdated personally identifiable information.
Source: NIST SP 800-53 Rev 5, SI-18. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open NIST SP 800-53 Rev 5 in the compliance library.
Base controls and their enhancements. Which apply follows the baseline you are assessed against (for example FedRAMP Moderate or High, or the low, moderate and high baselines of SP 800-53B). Text in square brackets is a parameter your organisation sets.
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
- Maintenance logs · SIEM / log platform
periodic reviewEvidence produced at each review
- Quality reports · Document repository
- System audit records · Policy repository / GRC workspace
- Audit findings · Policy repository / GRC workspace
- Test of Organizational processes for personally identifiable information quality inspection; automated mechanisms supporting and/or implementing personally identifiable information quality operations · Document repository
governing documentDocuments that govern the control
- System and information integrity policy · Policy repository / GRC workspace
- System and information integrity procedures · Policy repository / GRC workspace
- Personally identifiable information processing policy · Policy repository / GRC workspace
- Documentation addressing personally identifiable information quality operations · Document repository
- System security plan · Policy repository / GRC workspace
First move
Common gaps auditors find
- PII is not checked for accuracy, relevance, timeliness and completeness at the defined frequency
- Inaccurate or outdated PII is not corrected or deleted
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheetSI-17 Fail-safe Procedures · SI-18(1) Personally Identifiable Information Quality Operations | Automation Support