7.3 Awareness
People working under the organization's control need to know about the information security policy, the part they play in making the ISMS effective (including what better security performance brings), and what follows from not conforming with ISMS requirements.
Source: ISO/IEC 27001:2022, 7.3. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open ISO/IEC 27001:2022 in the compliance library.
Clauses 4 to 10 are the management-system requirements: none of them can be excluded when an organisation claims conformity. The 93 Annex A controls are a reference set: one may be excluded with a justification in the Statement of Applicability. Certification bodies assess conformity; the evidence lists here are what auditors commonly ask for, not a list the standard prescribes.
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
- Completion records and knowledge checks · HR system / LMS
periodic reviewEvidence produced at each review
- Interview evidence that staff can describe the policy and their role · HR system / LMS
governing documentDocuments that govern the control
- An awareness programme covering the policy, individual contribution and consequences of non-conformity · HR system / LMS
- Coverage of contractors and temporary staff · HR system / LMS
First move
Common gaps auditors find
- Awareness covers phishing only, not the policy or individual contribution
- Consequences of non-conformity are never explained
- Contractors receive no awareness material
- Staff interviewed cannot describe the policy
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
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