7.4 Communication
Determine the internal and external communications the BCMS requires, settling what will be communicated, when, with whom, how, and by whom.
3
artefacts
0
held by a system
0
at each review
hard
to go live
Policy repository / GRC workspace
where the evidence lives
teal = a system already holds it · olive = produced at each review
system holds itEvidence a system already holds
none for this control
periodic reviewEvidence produced at each review
none for this control
governing documentDocuments that govern the control
- Communication plan addressing each of the five determinations · Policy repository / GRC workspace
- Named communicators with authority to speak externally · Policy repository / GRC workspace
- Evidence the plan has been used, not merely written · Policy repository / GRC workspace
First move
This control is evidenced by people and documents, not systems. Put the document under version control with an owner and review date, and log each review as a record with reviewer and date. Do not try to automate it.
Common gaps auditors find
- Plan covers what and when but never says who is authorised to communicate
- External communication deferred entirely to corporate affairs with no continuity input
- Plan untested, so channel assumptions fail on first use
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheet