7.2 Competence
Determine the competence needed by people whose work under the organization's control affects business continuity performance, ensure they hold it on the basis of education, training or experience, take and evaluate acti
4
artefacts
0
held by a system
2
at each review
hard
to go live
HR system / LMS
where the evidence lives
teal = a system already holds it · olive = produced at each review
system holds itEvidence a system already holds
none for this control
periodic reviewEvidence produced at each review
- Training records, qualifications or experience evidence per person · HR system / LMS
- Retained competence records · HR system / LMS
governing documentDocuments that govern the control
- Competence requirements defined per continuity role · Policy repository / GRC workspace
- Gap actions with an evaluation of whether the action closed the gap · HR system / LMS
First move
This control is evidenced by people and documents, not systems. Put the document under version control with an owner and review date, and log each review as a record with reviewer and date. Do not try to automate it.
Common gaps auditors find
- Attendance registers filed as though attendance proved competence
- Competence defined for the continuity team only, ignoring response team members and contractors
- Actions taken to build competence never evaluated for effectiveness
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheet