What evidence do auditors commonly ask for on HRS-11 Security Awareness Training?

Security awareness programme plan with approval, audience and annual calendar; Learning management system completion reports by department, including new joiners; Training content showing it was updated for current threats; Phishing simulation results and follow-up actions; Programme effectiveness review or metrics report to management.

What is the most common gap auditors find on HRS-11?

Completion tracked for employees only and contractors left out

CSA CCM v4.1 · HRS - Human Resources

`HRS-11` Security Awareness Training

Run an approved, documented and evaluated security awareness programme for every employee, with training refreshed on a regular basis.

Source: CSA CCM v4.1, HRS-11. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open CSA CCM v4.1 in the compliance library.

Version 4.1 adds 11 controls (among them API security, log sanitisation and a service bill of materials) and renumbers several domains. CSA accepts v4.0.x during its transition; if your STAR assessment is still on v4.0.1, check the numbering against it.

artefacts

held by a system

at each review

hard

to go live

HR system / LMS

where the evidence lives

teal = a system already holds it · olive = produced at each review. To go live: easy when half or more of the artefacts are already held by a system, moderate from a quarter to a half, hard below a quarter.

These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.

system holds itEvidence a system already holds

Learning management system completion reports by department, including new joiners · HR system / LMS

periodic reviewEvidence produced at each review

Programme effectiveness review or metrics report to management · HR system / LMS

governing documentDocuments that govern the control

Security awareness programme plan with approval, audience and annual calendar · HR system / LMS
Training content showing it was updated for current threats · HR system / LMS
Phishing simulation results and follow-up actions · HR system / LMS

First move

Mostly documents and reviews. Pull the 1 system-held artefact from your HR system / LMS on a schedule; put the documents under version control with an owner and review date, and log each review as a dated record with a named reviewer.

Common gaps auditors find

Completion tracked for employees only and contractors left out
Content unchanged across several years
No action on staff who repeatedly fail simulations or never complete training

Do this for your whole sheet

Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.

Build my evidence sheet

HRS-10 Non-Disclosure Agreements · HRS-12 Personal and Sensitive Data Awareness and Training