EvidenceSheet
CCPA/CPRA · Training, record-keeping and annual metrics

CCR 7102 Publish annual request metrics if handling data of 10 million or more consumers

A business that knows or should know that in a calendar year it buys, receives, sells or shares, or otherwise provides for commercial ends, the data of 10 million or more consumers must compile, for the previous calendar year, how many requests to delete, correct, know, access ADMT, opt out of sale or sharing, limit, and opt out of ADMT it received, complied with in whole or part, and denied, plus the median or mean days to respond, and publish them by 1 July each year in or linked from its privacy policy. It may report all individuals' requests if it says so and gives the consumer-only figures to the Attorney General on request.

Source: CCPA/CPRA, CCR 7102. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open CCPA/CPRA in the compliance library.

Applies only to a business that meets one of the thresholds in Cal. Civ. Code 1798.140(d).

3
artefacts
1
held by a system
1
at each review
moderate
to go live
Document repository
where the evidence lives
teal = a system already holds it · olive = produced at each review. To go live: easy when half or more of the artefacts are already held by a system, moderate from a quarter to a half, hard below a quarter.

These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.

system holds itEvidence a system already holds

  • Query or ticketing extracts that produced each figure · Document repository

periodic reviewEvidence produced at each review

  • Threshold assessment showing whether the 10 million consumer test is met · Document repository

governing documentDocuments that govern the control

  • Annual metrics report published by 1 July with the calendar year covered · Policy repository / GRC workspace

First move

Start with the 1 of 3 artefacts that already live in a system (Document repository); keep the periodic reviews but log each one as a dated record with a named reviewer.

Common gaps auditors find

Do this for your whole sheet

Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.

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CCR 7101 Keep records of consumer requests for 24 months · CCR 7120 Complete a cybersecurity audit where processing poses significant security risk