CCR 7063 Accept requests from authorised agents
Consumers may act through authorised agents. For requests to delete, correct or know, the business may ask the agent for the consumer's signed permission and may ask the consumer to verify identity or confirm the agent's authority, unless a power of attorney under the Probate Code is provided, and may not require a power of attorney. Agents must protect the consumer's information and use it only for the request, verification and fraud prevention.
Source: CCPA/CPRA, CCR 7063. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open CCPA/CPRA in the compliance library.
Applies only to a business that meets one of the thresholds in Cal. Civ. Code 1798.140(d).
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
- Log of agent requests with outcome · SIEM / log platform
periodic reviewEvidence produced at each review
none for this control
governing documentDocuments that govern the control
- Agent request procedure and the permission evidence accepted · Policy repository / GRC workspace
- Privacy policy instructions for agents · Policy repository / GRC workspace
First move
Common gaps auditors find
- Agent requests rejected because no power of attorney was supplied
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheetCCR 7060 Verify identity for requests to know, delete, correct and access ADMT · CCR 7081 Calculate and document the value of consumer data