EvidenceSheet
CCPA/CPRA · Verification, agents, minors and non-discrimination

1798.125(a) Do not discriminate or retaliate against consumers who use their rights

A business must not deny goods or services, charge different prices, provide a different quality, or suggest any of these because a consumer exercised a CCPA right, and must not retaliate against employees, applicants or contractors who do so. A difference is lawful only if it reasonably reflects what the consumer's data is worth to the business; denials permitted by law and differences required by other law are not discrimination (11 CCR 7080).

Source: CCPA/CPRA, 1798.125(a). The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open CCPA/CPRA in the compliance library.

Applies only to a business that meets one of the thresholds in Cal. Civ. Code 1798.140(d).

3
artefacts
0
held by a system
2
at each review
hard
to go live
Document repository
where the evidence lives
teal = a system already holds it · olive = produced at each review. To go live: easy when half or more of the artefacts are already held by a system, moderate from a quarter to a half, hard below a quarter.

These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.

system holds itEvidence a system already holds

none for this control

periodic reviewEvidence produced at each review

  • Review of pricing and service tiers linked to data choices · Document repository
  • Complaint records alleging retaliation and their resolution · Document repository

governing documentDocuments that govern the control

  • Policy prohibiting adverse treatment for exercising privacy rights, including HR · HR system / LMS

First move

No system holds this evidence for you: it is people and documents. Reminders and routing to the owner still save time. Put the document under version control with an owner and review date, and log each review as a record with reviewer and date.

Common gaps auditors find

Do this for your whole sheet

Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.

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1798.121 Honour the right to limit use of sensitive personal information · 1798.125(b) Offer financial incentives only with notice and opt-in consent