1798.121 Honour the right to limit use of sensitive personal information
A business using or disclosing sensitive data beyond what an average consumer expects for the requested goods or services, or the other purposes the regulations allow (11 CCR 7027(m)), must tell consumers so and let them limit use to those purposes. After a request to limit, the business may use the data only for those purposes unless the consumer later consents. Sensitive data handled with no aim of inferring characteristics about the consumer is treated as ordinary personal information.
Source: CCPA/CPRA, 1798.121. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open CCPA/CPRA in the compliance library.
Applies only to a business that meets one of the thresholds in Cal. Civ. Code 1798.140(d).
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
none for this control
periodic reviewEvidence produced at each review
- Analysis of whether sensitive data is processed to infer characteristics · Document repository
governing documentDocuments that govern the control
- Register of sensitive personal information uses mapped to the permitted purposes · Policy repository / GRC workspace
- Limit-request preference store and enforcement in downstream systems · Document repository
First move
Common gaps auditors find
- Precise geolocation used for advertising without offering the right to limit
- No inventory distinguishing permitted from additional uses
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheet1798.120(c) Obtain opt-in before selling or sharing data of consumers under 16 · 1798.125(a) Do not discriminate or retaliate against consumers who use their rights