What evidence do auditors commonly ask for on CPS 230 para 46 Comprehensive service provider management policy?

Service provider management policy with Board approval date (see para 21(c)); Materiality assessment methodology for identifying material service providers; Policy review history.

What is the most common gap auditors find on CPS 230 para 46?

Policy covers procurement only, not ongoing risk management

APRA CPS 230 · Management of service provider arrangements (paras 46 to 61)

`CPS 230 para 46` Comprehensive service provider management policy

The entity must keep a comprehensive service provider management policy explaining how it identifies material service providers and manages service provider arrangements, including how it manages the material risks those arrangements carry.

Source: APRA CPS 230, CPS 230 para 46. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open APRA CPS 230 in the compliance library.

Applies to APRA-regulated entities.

artefacts

held by a system

at each review

moderate

to go live

Vendor register / contract repository

where the evidence lives

teal = a system already holds it · olive = produced at each review. To go live: easy when half or more of the artefacts are already held by a system, moderate from a quarter to a half, hard below a quarter.

These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.

system holds itEvidence a system already holds

Policy review history · Vendor register / contract repository

periodic reviewEvidence produced at each review

none for this control

governing documentDocuments that govern the control

Service provider management policy with Board approval date (see para 21(c)) · Vendor register / contract repository
Materiality assessment methodology for identifying material service providers · Vendor register / contract repository

First move

Start with the 1 of 3 artefacts that already live in a system (Vendor register / contract repository); keep the periodic reviews but log each one as a dated record with a named reviewer.

Common gaps auditors find

Policy covers procurement only, not ongoing risk management
Materiality criteria absent

Do this for your whole sheet

Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.

Build my evidence sheet

CPS 230 para 45 Internal audit periodic review and assurance on the BCP · CPS 230 para 47 Required content of the service provider policy, including fourth parties