EvidenceSheet

SU.5 Firmware Updates

Firmware on routers, firewalls and other in-scope network devices must be kept current. Firmware is treated as software for update purposes.

Source: UK Cyber Essentials, SU.5. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open UK Cyber Essentials in the compliance library.

The version of the requirements is not stamped here; check the question set your certification body uses.

3
artefacts
1
held by a system
1
at each review
moderate
to go live
Ticketing / ITSM
where the evidence lives
teal = a system already holds it · olive = produced at each review. To go live: easy when half or more of the artefacts are already held by a system, moderate from a quarter to a half, hard below a quarter.

These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.

system holds itEvidence a system already holds

  • Firmware change tickets · Ticketing / ITSM

periodic reviewEvidence produced at each review

  • Network device firmware report · Endpoint management (MDM / EDR)

governing documentDocuments that govern the control

  • Vendor advisory subscription · Vendor register / contract repository

First move

Start with the 1 of 3 artefacts that already live in a system (Ticketing / ITSM); keep the periodic reviews but log each one as a dated record with a named reviewer.

Common gaps auditors find

Do this for your whole sheet

Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.

Build my evidence sheet

SU.4 Remove Out-of-Support Software