AC.3 Remove or Disable Accounts When No Longer Required
Remove or disable user accounts when they are no longer required (leaver, role change, extended leave) within a defined timeframe.
Source: UK Cyber Essentials, AC.3. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open UK Cyber Essentials in the compliance library.
The version of the requirements is not stamped here; check the question set your certification body uses.
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
- Leaver tickets with disable timestamp · Identity provider / directory
- HR-IDP sync evidence · Identity provider / directory
periodic reviewEvidence produced at each review
- Monthly orphan account review · Identity provider / directory
governing documentDocuments that govern the control
none for this control
First move
Common gaps auditors find
- leavers active months later
- no review cadence
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheetAC.2 Authenticate Users Before Granting Access · AC.4 Privileged Account Approval and Tracking