CC9.1 Mitigating risks of business disruption

Measures to reduce the risk of business disruption are identified, selected and developed. Points of focus: policies, procedures, communication plans and fallback processing are prepared in advance so the organisation can respond, limit the damage and recover from disruptive security events, with monitoring and information flows to meet objectives during those efforts; and insurance is considered to cover the financial cost of loss events.

Source: SOC 2 (2017 Trust Services Criteria), CC9.1. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open SOC 2 (2017 Trust Services Criteria) in the compliance library.

These are criteria, not controls: you design controls that meet them, and which criteria are in scope follows the categories your report covers (Security always; Availability, Confidentiality, Processing Integrity and Privacy only if chosen). A Type 2 report tests that the controls operated across the period, so the evidence asked for is samples across that period, not one copy.