A2.1.3 Service providers offer a secure protocol option
Every service provider must provide a secure service offering. The testing procedure reads this as offering customers a secure protocol choice for the service. Guidance: customers need the option of upgrading and often migrate their POS POI estate gradually, so they need the provider to support a secure offering. Applicability: only when the assessed entity is a service provider. Objective under the customized approach: not eligible for the customized approach.
Source: PCI DSS v4.0.1, A2.1.3. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open PCI DSS v4.0.1 in the compliance library.
Version 4.0.1 is the active version; 4.0 has been retired. Appendix A1 applies only to multi-tenant service providers, A2 only to card-present POS POI terminals that still use SSL or early TLS, and A3 only when a payment brand or acquirer requires it. Which requirements apply to you follows your validation type.
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
- Service endpoint configurations showing modern TLS support · Endpoint management (MDM / EDR)
- TLS scan output for termination endpoints · Vulnerability scanner / patch tooling
periodic reviewEvidence produced at each review
none for this control
governing documentDocuments that govern the control
- Service catalogue or customer documentation describing the secure option · Document repository
- Customer migration statistics by protocol · Document repository
First move
Common gaps auditors find
- Secure endpoint exists only in test, not production
- Secure option offered but not documented to customers
- Secure endpoint still permits downgrade to SSL/early TLS
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheetA2.1.2 Risk Mitigation and Migration Plan for SSL/early TLS connections · A3.1.1 Executive management responsibility for the PCI DSS compliance program