What evidence do auditors commonly ask for on 9.5.1.1 Current register of POI devices?

POI device inventory with make, model, location and serial number or unique identifier; Device management system export or store-level device registers; Change records for device additions, relocations and decommissioning; Sample reconciliation of devices observed on site against the list.

What is the most common gap auditors find on 9.5.1.1?

Inventory lists model and store but omits serial numbers

PCI DSS v4.0.1 · Req 9: Restrict Physical Access

`9.5.1.1` Current register of POI devices

The entity must keep a current register of its POI devices that records: the device make and model; where the device is located; and the device serial number or another means of uniquely identifying it. The testing procedures check that the list is updated whenever devices are added, moved or decommissioned. The guidance notes it can be kept in a device management system or in manual records, and for devices used on the road the location may include the person the device is assigned to. Applicability: deployed card-present POI devices. Objective under the customized approach: each POI device's identity and location are always on record and known.

Source: PCI DSS v4.0.1, 9.5.1.1. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open PCI DSS v4.0.1 in the compliance library.

Version 4.0.1 is the active version; 4.0 has been retired. Appendix A1 applies only to multi-tenant service providers, A2 only to card-present POS POI terminals that still use SSL or early TLS, and A3 only when a payment brand or acquirer requires it. Which requirements apply to you follows your validation type.

artefacts

held by a system

at each review

easy

to go live

Endpoint management (MDM / EDR)

where the evidence lives

teal = a system already holds it · olive = produced at each review. To go live: easy when half or more of the artefacts are already held by a system, moderate from a quarter to a half, hard below a quarter.

These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.

system holds itEvidence a system already holds

POI device inventory with make, model, location and serial number or unique identifier · Endpoint management (MDM / EDR)
Device management system export or store-level device registers · Endpoint management (MDM / EDR)
Change records for device additions, relocations and decommissioning · Endpoint management (MDM / EDR)

periodic reviewEvidence produced at each review

Sample reconciliation of devices observed on site against the list · Endpoint management (MDM / EDR)

governing documentDocuments that govern the control

none for this control

First move

Automate the pull from your Endpoint management (MDM / EDR). Device compliance report from the MDM (encryption, EDR agent, OS version) on a daily pull.

Common gaps auditors find

Inventory lists model and store but omits serial numbers
Spare and repair-pool devices missing from the list
Mobile terminals not tied to the staff member holding them

Do this for your whole sheet

Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.

Build my evidence sheet

9.5.1 Protection of POI devices from tampering · 9.5.1.2 Periodic inspection of POI device surfaces