12.8.4 Annual monitoring of TPSP compliance status
The entity must run a program that checks, at least every 12 months, where each TPSP stands on PCI DSS compliance. Applicability: where a TPSP meets PCI DSS requirements on the entity's behalf (a firewall service, for example), the entity must work with it to ensure those requirements are met; if the TPSP falls short, those requirements also count as not in place for the entity. Customized approach objective: each TPSP's compliance standing gets checked periodically.
Source: PCI DSS v4.0.1, 12.8.4. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open PCI DSS v4.0.1 in the compliance library.
Version 4.0.1 is the active version; 4.0 has been retired. Appendix A1 applies only to multi-tenant service providers, A2 only to card-present POS POI terminals that still use SSL or early TLS, and A3 only when a payment brand or acquirer requires it. Which requirements apply to you follows your validation type.
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
none for this control
periodic reviewEvidence produced at each review
- Current AOCs or alternative evidence for each TPSP, dated within 12 months · Vendor register / contract repository
- Follow-up records for TPSPs with expired or missing evidence · Vendor register / contract repository
governing documentDocuments that govern the control
- TPSP compliance monitoring procedure · Policy repository / GRC workspace
- Monitoring tracker showing review dates and status · Policy repository / GRC workspace
First move
Common gaps auditors find
- AOCs collected at onboarding but not refreshed
- AOC scope does not cover the services provided to the entity
- No action taken when a TPSP's attestation lapsed
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheet12.8.3 Due diligence before engaging TPSPs · 12.8.5 Responsibility allocation between entity and TPSPs