MA-4 Nonlocal maintenance
Requires nonlocal maintenance and diagnostic activity to be approved and monitored, permitted only where consistent with policy and documented in the security plan, established with strong authentication, recorded, and w
4
artefacts
1
held by a system
2
at each review
moderate
to go live
Identity provider / directory
where the evidence lives
teal = a system already holds it · olive = produced at each review
system holds itEvidence a system already holds
- Authentication configuration for remote maintenance sessions · Identity provider / directory
periodic reviewEvidence produced at each review
- Approval records for each nonlocal maintenance arrangement · Document repository
- Session records including start, end and connection termination evidence · HR system / LMS
governing documentDocuments that govern the control
- Security plan section documenting permitted nonlocal maintenance tools and paths · Policy repository / GRC workspace
First move
Start with the 1 of 4 artefacts that already live in a system (Identity provider / directory); keep the periodic reviews but log each one as a dated record with a named reviewer.
Common gaps auditors find
- Vendor remote support tunnel left permanently open between engagements
- Sessions authenticated with a shared vendor credential
- No monitoring or recording of what the remote engineer actually did
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheet