MA-4(3) Nonlocal Maintenance | Comparable Security and Sanitization
(a) Require that nonlocal maintenance and diagnostic services be performed from a system that implements a security capability comparable to the capability implemented on the system being serviced; or (b) Remove the component to be serviced from the system prior to nonlocal maintenance or diagnostic services; sanitize the component (for organizational information); and after the service is performed, inspect and sanitize the component (for potentially malicious software) before reconnecting the component to the system.
Source: NIST SP 800-53 Rev 5, MA-4(3). The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open NIST SP 800-53 Rev 5 in the compliance library.
Base controls and their enhancements. Which apply follows the baseline you are assessed against (for example FedRAMP Moderate or High, or the low, moderate and high baselines of SP 800-53B). Text in square brackets is a parameter your organisation sets.
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
none for this control
periodic reviewEvidence produced at each review
- Maintenance records · Document repository
- Inspection records · Document repository
- Audit records · Policy repository / GRC workspace
- Equipment sanitization records · Data governance / DLP tooling
- Media sanitization records · Data governance / DLP tooling
- Test of Organizational processes for comparable security and sanitization for nonlocal maintenance; organizational processes for the removal, sanitization, and inspection of components serviced via nonlocal maintenance; mechanisms supporting and/or implementing component sanitization and inspection · Data governance / DLP tooling
governing documentDocuments that govern the control
- Maintenance policy · Policy repository / GRC workspace
- Procedures addressing nonlocal system maintenance · Policy repository / GRC workspace
- Service provider contracts and/or service-level agreements · Vendor register / contract repository
- System security plan · Policy repository / GRC workspace
First move
Common gaps auditors find
- Nonlocal maintenance is performed from systems lacking security capability comparable to the serviced system
- Components removed for nonlocal service are reconnected without inspection and sanitization for malicious software
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheetMA-4(1) Nonlocal Maintenance | Logging and Review · MA-4(4) Nonlocal Maintenance | Authentication and Separation of Maintenance Sessions