IR-4(15) Incident Handling | Public Relations and Reputation Repair
(a) Manage public relations associated with an incident; and (b) Employ measures to repair the reputation of the organization.
Source: NIST SP 800-53 Rev 5, IR-4(15). The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open NIST SP 800-53 Rev 5 in the compliance library.
Base controls and their enhancements. Which apply follows the baseline you are assessed against (for example FedRAMP Moderate or High, or the low, moderate and high baselines of SP 800-53B). Text in square brackets is a parameter your organisation sets.
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
none for this control
periodic reviewEvidence produced at each review
none for this control
governing documentDocuments that govern the control
- Incident response policy · Policy repository / GRC workspace
- Procedures addressing incident response · Policy repository / GRC workspace
- Procedures addressing incident handling · Policy repository / GRC workspace
- Incident response plan · Policy repository / GRC workspace
- System security plan · Policy repository / GRC workspace
First move
Common gaps auditors find
- Public relations associated with incidents are not managed
- No measures are planned to repair the organization's reputation after an incident
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheetIR-4(14) Incident Handling | Security Operations Center · IR-5 Incident Monitoring