A.1.5.4 Records of transfer of PII
The organization must keep a record of personal data it sends to, or receives from, third parties, and must work with those parties so that later requests linked to its obligations to individuals can be handled. This covers data returned by third parties after being changed as controllers meet their obligations, and data sent to third parties to carry out valid individual requests, such as deletion after consent is withdrawn. The organization must have a policy setting how long these records are kept, and must minimise their content so that only what is strictly necessary is held.
Source: ISO/IEC 27701:2025, A.1.5.4. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open ISO/IEC 27701:2025 in the compliance library.
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
- Transfer log covering transfers both to and from third parties · SIEM / log platform
periodic reviewEvidence produced at each review
- Evidence of minimisation applied to the content of those records · Document repository
governing documentDocuments that govern the control
- Documented cooperation arrangements supporting later individual requests · Document repository
- Retention policy for the transfer records themselves · Policy repository / GRC workspace
First move
Common gaps auditors find
- Only outbound transfers recorded, so data flowing back after a third party correction is untracked
- Transfer records retained indefinitely, becoming a personal data holding of their own
- Records containing the transferred data rather than a reference to it, which is the opposite of minimisation
- Cooperation assumed rather than agreed, so a later erasure request cannot be propagated
- Logs kept per system, with no way to answer what was transferred about one individual
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheetA.1.5.3 Countries and international organizations to which PII can be transferred · A.1.5.5 Records of PII disclosures to third parties