7.4 Physical security monitoring
Premises are to be watched continuously for unauthorized physical entry. Purpose: detect and discourage unauthorized physical access. Guidance: surveillance can combine guards, intruder alarms, CCTV and similar video systems, and physical security information management software, run in-house or by a monitoring provider. Buildings housing critical systems should be watched continuously for intrusion or suspicious behaviour by installing video systems that view and record entry to sensitive areas inside and outside the premises; by installing to applicable standards, and testing periodically, contact, sound or motion detectors that raise an intruder alarm, such as contact sensors on doors, windows or under objects usable as panic alarms, infrared motion sensors and glass-break sound sensors; and by covering all external doors and reachable windows with alarms, keeping unoccupied areas alarmed at all times and covering other areas such as computer and communications rooms. How the monitoring is laid out stays confidential, since knowing it helps intruders avoid detection, and the systems are protected so video feeds cannot be viewed by unauthorized people and the systems cannot be switched off remotely. The alarm control panel is placed inside an alarmed zone and, where it serves safety alarms, close to a clear exit for whoever sets it; panel and detectors are tamper-proof, and the system is tested regularly, especially battery-powered parts. Monitoring and recording must respect local law, including data protection rules on monitoring staff and on how long video is kept.
Source: ISO/IEC 27002:2022, 7.4. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open ISO/IEC 27002:2022 in the compliance library.
ISO/IEC 27002 is guidance on the Annex A controls; certification is against ISO/IEC 27001. Use this set when your sheet follows the 27002 numbering.
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
- Monitoring logs or monitoring-provider reports showing alarms raised and responses · SIEM / log platform
periodic reviewEvidence produced at each review
- Alarm and detector installation certificates to applicable standards and periodic test records, including battery-powered components · Policy repository / GRC workspace
- Evidence that the alarm panel is located in an alarmed zone with tamper protection · Document repository
- A privacy or legal assessment covering staff monitoring and video retention periods · SIEM / log platform
governing documentDocuments that govern the control
- Coverage plans for CCTV and intruder detection over sensitive areas, external doors, accessible windows and unoccupied zones · Policy repository / GRC workspace
- Access restrictions and hardening of CCTV and alarm systems, including protection of video feeds and remote management · Policy repository / GRC workspace
First move
Common gaps auditors find
- CCTV records but nobody reviews footage or responds to alerts
- Detectors are installed but never tested, with flat batteries unnoticed
- Video systems are exposed on the network with default credentials
- Video is retained longer than local law permits
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheet7.3 Securing offices, rooms and facilities · 7.5 Protecting against physical and environmental threats