A.6.8 Information security event reporting
Give people an easy, timely channel to report observed or suspected security events.
20
artefacts
5
held by a system
4
at each review
moderate
to go live
SIEM / log platform
where the evidence lives
teal = a system already holds it · olive = produced at each review
system holds itEvidence a system already holds
- Logged incident tickets from ticketing system · Ticketing / ITSM
- Call log of hotline · SIEM / log platform
- Communication about phishing simulation results · Endpoint management (MDM / EDR)
- KPIs dashboard for reporting timeliness · Cloud console / configuration management
- Audit of missed reports log · SIEM / log platform
periodic reviewEvidence produced at each review
- Annual security awareness training deck · HR system / LMS
- Training attendance register · HR system / LMS
- Approval sign‑off records for critical events · Policy repository / GRC workspace
- Monthly event reporting statistics report · Policy repository / GRC workspace
governing documentDocuments that govern the control
- Security incident hotline SOP · Document repository
- Online reporting portal user guide · Document repository
- Dedicated email alias policy document · Policy repository / GRC workspace
- Physical drop-box sign-in sheet · Policy repository / GRC workspace
- Email copies of reported events · Document repository
- Anonymous tip forms archive · Document repository
- Posters displaying reporting steps · HR system / LMS
- Incident escalation matrix · Policy repository / GRC workspace
- Workflow diagram for event handling · Policy repository / GRC workspace
- SLA documentation for response times · Vendor register / contract repository
- Trend analysis of reported events · Policy repository / GRC workspace
First move
Start with the 5 of 20 artefacts that already live in a system (SIEM / log platform); keep the periodic reviews but log each one as a dated record with a named reviewer.
Common gaps auditors find
- no anonymous reporting option
- reporting channel not communicated to all staff
- lack of documented escalation timelines
- inconsistent logging of reported events
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheet