8.1 Operational planning and control
The organization must plan, run and keep under control the processes that meeting its requirements depends on and to carry out the actions set in Clause 6, by setting criteria for those processes and controlling them according to the criteria. Documented information must be available to the extent needed to be confident the processes ran as planned. Planned changes are controlled, the consequences of unintended changes are reviewed with action taken to limit adverse effects, and externally provided processes, products or services relevant to the ISMS are controlled.
Source: ISO/IEC 27001:2022, 8.1. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open ISO/IEC 27001:2022 in the compliance library.
Clauses 4 to 10 are the management-system requirements: none of them can be excluded when an organisation claims conformity. The 93 Annex A controls are a reference set: one may be excluded with a justification in the Statement of Applicability. Certification bodies assess conformity; the evidence lists here are what auditors commonly ask for, not a list the standard prescribes.
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
- Change records for planned changes and reviews of unintended changes with mitigating action · Document repository
periodic reviewEvidence produced at each review
- Records showing processes were carried out as planned · Document repository
governing documentDocuments that govern the control
- Process criteria and operating procedures for ISMS processes and planned actions · Policy repository / GRC workspace
- Controls over outsourced or externally provided processes, products and services relevant to the ISMS · Vendor register / contract repository
First move
Common gaps auditors find
- Criteria for processes are not defined
- Unintended changes are not reviewed for consequences
- Outsourced processes are not identified or controlled
- Records do not show processes ran as planned
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheet7.5.3 Documented information: control · 8.2 Information security risk assessment