8.2.2 Business impact analysis
Use the impact analysis to set continuity priorities and requirements: settle which types of impact matter in the organization's context and the criteria for judging them; identify the activities that support delivery of products and services; assess how the impact of disrupting those activities grows over time; fix the point beyond which failing to resume would be unacceptable; within that point, set prioritized time frames for resuming the activities at a stated minimum capacity that is still acceptable; identify the prioritized activities; and establish the resources, dependencies and interdependencies they need, partners and suppliers included.
Source: ISO 22301:2019, 8.2.2. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open ISO 22301:2019 in the compliance library.
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
none for this control
periodic reviewEvidence produced at each review
- Impact over time analysis per activity · Document repository
governing documentDocuments that govern the control
- Defined impact types and criteria approved for this organization · Document repository
- Activity inventory mapped to products and services · Policy repository / GRC workspace
- Maximum tolerable period of disruption and resumption time frames with minimum acceptable capacity, approved by management · Policy repository / GRC workspace
- Prioritized activity list with resource, dependency and interdependency mapping · Document repository
First move
Common gaps auditors find
- Recovery time frames set by aspiration and never reconciled to the impact analysis that should produce them
- Minimum acceptable capacity omitted, so a plan can claim recovery at any level of service
- Dependencies mapped one level deep, missing the supplier behind the supplier
- Impact criteria copied from a template rather than defined for this organization's context
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
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