MA-2 Controlled Maintenance
Schedule, document, review records of maintenance, repair, replacement of components.
6
artefacts
2
held by a system
1
at each review
moderate
to go live
Identity provider / directory
where the evidence lives
teal = a system already holds it · olive = produced at each review
system holds itEvidence a system already holds
- Remote maintenance session logs with MFA and supervision evidence · Identity provider / directory
- Maintenance ticket records with approvals and post change verification · Ticketing / ITSM
periodic reviewEvidence produced at each review
- Tool sanitisation records for media leaving the facility · Physical access / facilities
governing documentDocuments that govern the control
- Control implementation statement for MA-2 citing the system mission and inheritance from common controls · Document repository
- Vendor maintenance agreements with security clauses · Vendor register / contract repository
- System maintenance policy and approved maintenance windows · Policy repository / GRC workspace
First move
Start with the 2 of 6 artefacts that already live in a system (Identity provider / directory); keep the periodic reviews but log each one as a dated record with a named reviewer.
Common gaps auditors find
- Maintenance vendors lack signed confidentiality and security clauses
- Vendor engineers granted standing access rather than session based access
- Remote maintenance sessions unmonitored after initial authentication
- Maintenance tools not sanitised before removal from secure areas
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheetMA-1 Policy and Procedures · MA-2(2) Automated Maintenance Activities