What evidence do auditors commonly ask for on UEM-13 Remote Wipe?

Remote wipe or selective wipe configuration; Procedure for lost, stolen or departing-staff devices; Records of wipe commands issued and confirmed; Test records of the wipe capability.

What is the most common gap auditors find on UEM-13?

Wipe capability exists but never tested

CSA CCM v4.1 · UEM - Universal Endpoint Management

`UEM-13` Remote Wipe

The organisation sets up, operates and evaluates processes, procedures and technical measures that let it erase company data remotely from managed endpoint devices.

Source: CSA CCM v4.1, UEM-13. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open CSA CCM v4.1 in the compliance library.

Version 4.1 adds 11 controls (among them API security, log sanitisation and a service bill of materials) and renumbers several domains. CSA accepts v4.0.x during its transition; if your STAR assessment is still on v4.0.1, check the numbering against it.

artefacts

held by a system

at each review

moderate

to go live

Endpoint management (MDM / EDR)

where the evidence lives

teal = a system already holds it · olive = produced at each review. To go live: easy when half or more of the artefacts are already held by a system, moderate from a quarter to a half, hard below a quarter.

These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.

system holds itEvidence a system already holds

Remote wipe or selective wipe configuration · Endpoint management (MDM / EDR)

periodic reviewEvidence produced at each review

Records of wipe commands issued and confirmed · Endpoint management (MDM / EDR)
Test records of the wipe capability · Endpoint management (MDM / EDR)

governing documentDocuments that govern the control

Procedure for lost, stolen or departing-staff devices · Policy repository / GRC workspace

First move

Start with the 1 of 4 artefacts that already live in a system (Endpoint management (MDM / EDR)); keep the periodic reviews but log each one as a dated record with a named reviewer.

Common gaps auditors find

Wipe capability exists but never tested
Personally owned devices cannot be selectively wiped
No trigger linking lost device reports to a wipe

Do this for your whole sheet

Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.

Build my evidence sheet

UEM-12 Remote Locate · UEM-14 Third-Party Endpoint Security Posture