LOG-14 Failures and Anomalies Reporting
Define, put in place and assess processes, procedures and technical measures to report anomalies and failures in the monitoring system, with the accountable party notified at once.
Source: CSA CCM v4.1, LOG-14. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open CSA CCM v4.1 in the compliance library.
Version 4.1 adds 11 controls (among them API security, log sanitisation and a service bill of materials) and renumbers several domains. CSA accepts v4.0.x during its transition; if your STAR assessment is still on v4.0.1, check the numbering against it.
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
- Health checks and alerts on log source silence or ingestion failure · SIEM / log platform
periodic reviewEvidence produced at each review
none for this control
governing documentDocuments that govern the control
- Notification routing to named accountable parties · Policy repository / GRC workspace
- Sample incidents of monitoring failure with notification time · Policy repository / GRC workspace
- Process documentation for monitoring failure handling · Policy repository / GRC workspace
First move
Common gaps auditors find
- Log sources stop sending without any alert
- Notifications not reaching the accountable owner
- Monitoring failures not tracked to closure
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheetLOG-13 Access Control Logs · SEF-01 Security Incident Management Policy and Procedures