EvidenceSheet
CSA CCM v4.1 · GRC - Governance, Risk and Compliance

GRC-04 Policy Exception Process

Whenever an established policy is departed from, an approved exception process required by the governance programme is set up and followed.

Source: CSA CCM v4.1, GRC-04. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open CSA CCM v4.1 in the compliance library.

Version 4.1 adds 11 controls (among them API security, log sanitisation and a service bill of materials) and renumbers several domains. CSA accepts v4.0.x during its transition; if your STAR assessment is still on v4.0.1, check the numbering against it.

5
artefacts
0
held by a system
2
at each review
hard
to go live
Policy repository / GRC workspace
where the evidence lives
teal = a system already holds it · olive = produced at each review. To go live: easy when half or more of the artefacts are already held by a system, moderate from a quarter to a half, hard below a quarter.

These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.

system holds itEvidence a system already holds

none for this control

periodic reviewEvidence produced at each review

  • Periodic exception review records · Policy repository / GRC workspace
  • Sample of exceptions traced to approval · Policy repository / GRC workspace

governing documentDocuments that govern the control

  • Exception procedure · Policy repository / GRC workspace
  • Exception register with approvals, compensating controls and expiry · Policy repository / GRC workspace
  • Escalation for expired exceptions · Policy repository / GRC workspace

First move

No system holds this evidence for you: it is people and documents. Reminders and routing to the owner still save time. Put the document under version control with an owner and review date, and log each review as a record with reviewer and date.

Common gaps auditors find

Do this for your whole sheet

Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.

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GRC-03 Organizational Policy Reviews · GRC-05 Information Security Program