CCR 7011 Privacy policy format, placement and required contents
The privacy policy must give a full account of online and offline practices, be printable, follow the plain-language and accessibility rules of section 7003, and be reachable from a conspicuous link containing the word privacy on the homepage and in a mobile app's settings and download page. Beyond the statutory lists it must state whether the business knowingly sells or shares data of consumers under 16, whether it uses sensitive data beyond the permitted purposes, each consumer right (including the ADMT opt-out and access rights where Article 11 applies), how to exercise them, how identity is verified, how opt-out preference signals are honoured, how authorised agents may act, a contact point, the date of last update and, for businesses covered by section 7102, the annual metrics or a link to them.
Source: CCPA/CPRA, CCR 7011. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open CCPA/CPRA in the compliance library.
Applies only to a business that meets one of the thresholds in Cal. Civ. Code 1798.140(d).
These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.
system holds itEvidence a system already holds
- Screenshots of the homepage and app settings showing the privacy link · Data governance / DLP tooling
periodic reviewEvidence produced at each review
- Accessibility test result for the policy page (WCAG 2.1) · Source control / CI pipeline
governing documentDocuments that govern the control
- Published privacy policy checked against each item in 11 CCR 7011(e) · Policy repository / GRC workspace
- Description of opt-out preference signal handling as published · Policy repository / GRC workspace
First move
Common gaps auditors find
- ADMT rights omitted after ADMT use for significant decisions begins
- No statement on sale or sharing of data of consumers under 16
- Signal processing scope (browser, device, account, offline) not explained
Do this for your whole sheet
Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.
Build my evidence sheetCCR 7004 Design request and consent flows without dark patterns · CCR 7012 Notice at collection: content, placement and third-party collection