What evidence do auditors commonly ask for on HR-03 Security training and awareness programme?

Curriculum showing separate modules for groups such as administrators, developers and support staff; Completion report per employee and contractor covering the current training cycle; Content change log linking updates to new threats or to revised instructions; Phishing simulation or knowledge assessment results and the follow up actions taken.

What is the most common gap auditors find on HR-03?

A single generic module delivered to everyone regardless of role or privilege level

BSI C5 (121-criteria catalogue) · C5: Human Resources

`HR-03` Security training and awareness programme

Run a security awareness and training programme differentiated by target group and completed regularly by all internal and external personnel, refreshed as policies and the threat picture change, and covering production system handling, customer data handling, current threats and correct behaviour during incidents.

Source: BSI C5 (121-criteria catalogue), HR-03. The statement above is our statement of the clause, read from the published text and cited so you can check it against the official text, not the instrument verbatim. Open BSI C5 (121-criteria catalogue) in the compliance library.

The edition of the catalogue is not stamped here; check the edition your attestation is issued against.

artefacts

held by a system

at each review

easy

to go live

HR system / LMS

where the evidence lives

teal = a system already holds it · olive = produced at each review. To go live: easy when half or more of the artefacts are already held by a system, moderate from a quarter to a half, hard below a quarter.

These are the artefacts auditors commonly ask for on this requirement, our guidance rather than text from the standard. Your assessor decides what is sufficient in your context, and asks for samples across the period when a report covers one.

system holds itEvidence a system already holds

Completion report per employee and contractor covering the current training cycle · HR system / LMS
Content change log linking updates to new threats or to revised instructions · HR system / LMS

periodic reviewEvidence produced at each review

Phishing simulation or knowledge assessment results and the follow up actions taken · HR system / LMS

governing documentDocuments that govern the control

Curriculum showing separate modules for groups such as administrators, developers and support staff · HR system / LMS

First move

Automate the pull from your HR system / LMS. Joiner, mover, leaver and training-completion records exported from the HR system and LMS.

Common gaps auditors find

A single generic module delivered to everyone regardless of role or privilege level
Completion tracked for employees while contracted personnel sit outside the reporting
Material unchanged for several years despite a materially different threat picture
No enforcement path for personnel who ignore the training reminders

Do this for your whole sheet

Paste the rows you run your controls from and get this mapping for every control at once, with the periodic-review ones flagged and a first move per row. No account for the first run.

Build my evidence sheet

HR-02 Employment terms and conditions · HR-04 Disciplinary measures